FAQ'S

Q.How long do the kids get to play in the venue?

A. Our busiest periods are weekends and school holidays but generally the venue is booked for 2 hours.

Q. Do you have toilet facilities?

A. Yes we have on-site toilet facilities.

Q. Can we bring our own food and drink?

A. We have our own on-site cafe and would ask that you only consume food and drink purchased on our premises.

Q. Do you have a car park?

A. Yes we have outdoor parking spaces surrounding and next to the nerf centre

Q. What payment methods do you accept?

A. We can accept, cash, BACS payments, debit and credit cards, unfortunately we cannot accept cheques.

Q. Can I take photographs?

A. If you have booked a private party with ourselves then it is at the discretion of the accompanying adults at the party as to whether you are allowed to take photos or not. In cases where NERF events are open to public then we have a duty to protect our visitors and as such would ask that NO PHOTOS be taken during this time.

Q. I've booked a party for 10 children and paid my deposit but only 8 are attending, do I still have to pay the full price?

A. We currently have 2 NERF birthday packages available. Both parties include anything up to 10 children with each additional child being charged an extra £15pp thereafter. If you have less than the 10 kids unfortunately you will still be charged the full amount minus any deposit you will have paid as its a set price per party. If you wish to just pay per person then may we suggest attending one of our open NERF nights usually held every saturday night between 6.30pm - 8.30pm.

Q. I've booked a party date and paid my deposit however I need to change the date?

A. Deposits can be transferred to another avaliable date however deposits are non-refundable.

Q. What happens if I lose my child within the NERF centre?

A. From the point you leave your child off to us until you come to pick them up they will be supervised at all times by our many trained staff. No child will be left unaccompanied at any time during a party. The kids will however be allowed to use the toilet facilities on their own but will usually let a member of our staff know first prior to going. A viewing gallery and on-site cafe is available for parents should they wish to stay on site throughout the party.

Q. I wish to hold a private function, is the centire entre avaliable for private hire?

A. We can only guarantee exclusitivity of the venue for large parties of 20 or more kids but please feel to give us a call to discuss. We are quite happy to accommodate your party where possible and full private hire of the venue is available at the managers discretion.

Q. I run youth groups/Boys Brigade etc throughout the area, can I hire a room within the centre for this?

A. Yes, we are more than happy to accommodate large youth groups, school outings, Boys/Girls brigade etc. The venue is available for private hire on weekdays and evenings for activities at the Management's discretion. There is a charge for the use of the venue including a non refundable deposit, please contact a member of staff for more details on avaliability and pricing.

Q. I run a small business in the area, can I advertise my business in your centre and on your website?

A. We currently run a friends scheme whereby local businesses are free to advertise services with appropriate content within the nerf centre on our noticeboard for free. we only ask that you recommend and refer us in return. We can advertise business services on our website for a small administration free and this includes free social media coverage on our twitter and facebook pages. Please email us for more information regarding this.

Q. Do you have any job opportunities?

A. Any vacancies that arise will be advertised in the recruitment section under the News tab on our homepage, these will also be advertised through social media. Anyone interested in a career with NERF Works please contact jobs@nerfworks.com

We are located at:

NERF Works
51 Green Road

Ballyclare

BT39 9PH

 

Just put in Soccer Shed in Google maps and we are located in the hanger directly opposite.

Contact us today!

If you have any queries or wish to make an appointment, please contact us:

 

+44 028 93037030+44 028 93037030

admin@nerfworx.com

 

Or use our contact form.

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